Gas Leak Emergency

Suspect a gas leak? Get immediate help from a licensed local plumber.

Safety Comes First

If you smell gas — often described as a rotten egg odor — leave the area immediately. Do not turn on or off any electrical switches, light a match, or use your phone inside the building. Once you and everyone else are safely outside, call your local gas utility’s emergency line first.

Once the immediate danger has been addressed by the utility company, our network plumbers can identify and repair the underlying plumbing-related cause — whether that’s a faulty gas line connection, a failing appliance connection, or aging pipe that needs replacement.

Plumber inspecting a gas line connection

Common Sources of Gas Leaks

Aging or corroded gas lines — older piping can develop small cracks or joint failures over time.
Faulty appliance connections — a loose or improperly installed connection to a stove, water heater, or furnace.
Damaged flexible gas lines — connectors that have been kinked, punctured, or worn out.
Pilot light and burner issues — malfunctioning components that allow unburned gas to escape.

Once it’s safe to do so, a licensed plumber experienced in gas line work can pressure-test your system and make the necessary repair.

How Gas Line Repairs Are Handled

Once the gas utility has confirmed it’s safe to re-enter and has addressed any immediate danger at the meter or main line, our network plumbers step in to find and fix the underlying issue on your property’s side of the system. This typically starts with a pressure test to isolate exactly where the leak is occurring, since gas lines often run behind walls, under slabs, or through crawlspaces where a leak isn’t visible.

Depending on what’s found, the repair might involve replacing a section of pipe, tightening or replacing a fitting, or swapping out a worn flexible connector at an appliance. Gas line work requires specialized training and, in most areas, a licensed plumber or gas fitter — this isn’t a repair to attempt yourself, both for safety reasons and because most municipalities require a permit and inspection for gas line work.

Frequently Asked Questions

What does a gas leak smell like?

Natural gas suppliers add a chemical called mercaptan, giving leaks a distinctive rotten egg or sulfur smell, even though natural gas itself is odorless.

Should I call 911 or the gas company first?

Get to safety first, then call your gas utility’s emergency line. If you smell strong gas or hear hissing, you can also call 911.

How much does gas line repair cost?

Cost depends on the location and extent of the damaged line. Your plumber will provide a clear quote once the issue is diagnosed.

Do I need a permit for gas line repair?

Most municipalities require a permit and inspection for gas line work. Your licensed plumber can handle this process as part of the repair.